Our service management reporting solution allows you, as service manager, to get a global view on the complete functioning of your department and to check the times between the different process steps (from request till invoice).
Our standard reporting solution contains a.o.:
Service orders: by creation date, order type, by status
Service order life cycle and intermediate times
Status changes on service orders
Notifications: by creation date, without service order, and by priority
Materials consumed on service orders: by material group, plant/storage location, and equipment.
Confirmations and visits
Geographical map
Several detailed lists